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Philanthropy Coordinator
Remote, United StatesTrust for Public Land (TPL) — a leader and innovator in land protection and park creation, connecting everyone to the benefits and joys of the outdoors — seeks a Philanthropy Coordinator to deliver first-in-class service to TPL’s donors and prospective donors and provide operations support to the Associate Vice President of Philanthropy Programs. We are ready to inspire current and soon-to-be supporters in joining us to close the outdoor equity gap by creating more outdoor spaces in the communities that need them most.
Who We Are:
At TPL, we're a team of outdoor advocates who believe in connecting everyone to the outdoors. As an ethos, we believe access to the outdoors is a fundamental human need and essential to our health and well-being. We're committed to creating more places that bring us outside—parks, trails, playgrounds, and public lands—and making them available and welcoming to everyone, everywhere, regardless of ZIP code. We also understand that land has meaning; it tells the story of our history. That's why, through our Black History and Culture initiative, we're working to preserve sites that more fully represent the Black American experience; and we're an ally and partner to Tribal and Indigenous communities, working in partnership to reconnect them with their ancestral lands.
One hundred million people, including 28 million children, don't have nearby access to a park within ten minutes of their home. We're determined to change this outdoor equity gap–and as a result, nine million people and counting now have access because of our work. We have miles to go and a plan to get there. We're inclusive change-makers who believe in connecting everyone to the outdoors. We inspire by paving the way forward and strengthening our connection to nature.
“For over 50 years, Trust for Public Land has been working tirelessly towards our vision that every individual should have close-to-home access to the benefits of nature. In today’s world, our land-for-people solutions are even more relevant than ever. Quality parks and natural spaces are a fundamental requirement for sustaining healthy, equitable communities that are resilient and prepared for change. Parks and public lands connect us to each other and to the outdoors. As we enter our fifth decade, we have much to celebrate and even more promising work to pursue. We are a vibrant organization with a new CEO and a new strategic plan that builds on our success. Join us to become part of a growing and forward-thinking team focused on growing our philanthropic partnerships to ensure healthy, livable communities for generations to come.”
- Patricia Watson, Chief Advancement Officer
Our Philanthropy Programs team is essential to this vision. If you are innovative and passionate about the power of parks and land, come join us!
Position Summary
Reporting to the Associate Vice President of Philanthropy Programs, the Philanthropy Coordinator is responsible for responding to and tracking inquiries and requests from donors and prospective donors and providing operations support to the Associate Vice President of Philanthropy Programs.
The Philanthropy Coordinator is the first point of contact for TPL’s membership donors. They will manage the overall experience for donors and prospective donors who contact TPL via email, telephone, and TPL’s website. The Philanthropy Coordinator will also provide general support to the Associate Vice President of Philanthropy Programs, focusing on operations and systems administration.
Responsibilities
35% - Donor Relations
65% - Operations
Qualifications
Compensation and Benefits
Trust for Public Land is a hybrid work environment, and this role will ideally be located near a Trust for Public Land office. As a regular, full-time, exempt employee, you will be eligible for Trust for Public Land’s comprehensive benefits program which includes medical, dental, and vision insurance, vacation and sick pay plus holidays, a year end office closure, and a 403(b)-retirement plan, currently with up to a 7% company match. We offer competitive salaries commensurate with experience; the anticipated hiring range for this position is $60,000 to $75,000 (commensurate with experience).
Trust for Public Land is committed to equity and inclusion. We actively seek candidates with diverse identities, backgrounds, and lived experiences. If you are excited about this role but don’t meet every qualification, we still encourage you to apply.
Who We Are:
At TPL, we're a team of outdoor advocates who believe in connecting everyone to the outdoors. As an ethos, we believe access to the outdoors is a fundamental human need and essential to our health and well-being. We're committed to creating more places that bring us outside—parks, trails, playgrounds, and public lands—and making them available and welcoming to everyone, everywhere, regardless of ZIP code. We also understand that land has meaning; it tells the story of our history. That's why, through our Black History and Culture initiative, we're working to preserve sites that more fully represent the Black American experience; and we're an ally and partner to Tribal and Indigenous communities, working in partnership to reconnect them with their ancestral lands.
One hundred million people, including 28 million children, don't have nearby access to a park within ten minutes of their home. We're determined to change this outdoor equity gap–and as a result, nine million people and counting now have access because of our work. We have miles to go and a plan to get there. We're inclusive change-makers who believe in connecting everyone to the outdoors. We inspire by paving the way forward and strengthening our connection to nature.
“For over 50 years, Trust for Public Land has been working tirelessly towards our vision that every individual should have close-to-home access to the benefits of nature. In today’s world, our land-for-people solutions are even more relevant than ever. Quality parks and natural spaces are a fundamental requirement for sustaining healthy, equitable communities that are resilient and prepared for change. Parks and public lands connect us to each other and to the outdoors. As we enter our fifth decade, we have much to celebrate and even more promising work to pursue. We are a vibrant organization with a new CEO and a new strategic plan that builds on our success. Join us to become part of a growing and forward-thinking team focused on growing our philanthropic partnerships to ensure healthy, livable communities for generations to come.”
- Patricia Watson, Chief Advancement Officer
Our Philanthropy Programs team is essential to this vision. If you are innovative and passionate about the power of parks and land, come join us!
Position Summary
Reporting to the Associate Vice President of Philanthropy Programs, the Philanthropy Coordinator is responsible for responding to and tracking inquiries and requests from donors and prospective donors and providing operations support to the Associate Vice President of Philanthropy Programs.
The Philanthropy Coordinator is the first point of contact for TPL’s membership donors. They will manage the overall experience for donors and prospective donors who contact TPL via email, telephone, and TPL’s website. The Philanthropy Coordinator will also provide general support to the Associate Vice President of Philanthropy Programs, focusing on operations and systems administration.
Responsibilities
35% - Donor Relations
- Monitor tracking and data system that ensures donor requests are responded to and resolved within an appropriate timeline.
- Communicate directly with donors and prospective donors to resolve issues and fulfill requests in a timely manner, such as providing tax receipts, adjusting donations, and updating mailing preferences.
- Process donor telephone requests and inquiries, make any required follow-up calls, and provide resolution to donor issues in a timely manner.
- Ensure that donor inquiries are delegated to the appropriate internal staff and follow-up until completion.
- Upload donor inquiry notes into constituent relationship management database (CRM).
65% - Operations
- Maintain shared digital files and records.
- Monitor, maintain, and respond to the Philanthropy Writing, Communications, and Stewardship helpdesk system.
- Develop and run team metrics reports.
- Data entry in TPL’s CRM and Excel spreadsheets.
- Organize donor data for donor communications.
- Partner with San Francisco Office Manager to process returned mail and communicate with donors and internal staff when necessary to confirm donor intent or update donor information.
- Provide additional operations support to Associate Vice President of Philanthropy Programs as needed.
Qualifications
- Broad constituent relations experience providing frontline customer support.
- Extensive operations and administrative support experience, preferably within a fundraising program.
- Superior customer service and communications skills, including demonstrated awareness and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds, and orientations.
- Experience communicating with members of the public, both verbally and in writing.
- Computer proficiency with various Microsoft 365 applications (Word, Excel, PowerPoint, Outlook).
- Competency working in complex databases or donor management software.
- Experience organizing and extracting data from Excel spreadsheets.
- Self-motivated with a proven ability to work autonomously and problem solve. Exceptional organizational and planning skills and excellent attention to detail and deadlines.
- Demonstrated ability to function effectively as a member of a team, ensuring close coordination and integration with other staff members.
- Interest in philanthropy and commitment to Trust for Public Land’s mission.
Compensation and Benefits
Trust for Public Land is a hybrid work environment, and this role will ideally be located near a Trust for Public Land office. As a regular, full-time, exempt employee, you will be eligible for Trust for Public Land’s comprehensive benefits program which includes medical, dental, and vision insurance, vacation and sick pay plus holidays, a year end office closure, and a 403(b)-retirement plan, currently with up to a 7% company match. We offer competitive salaries commensurate with experience; the anticipated hiring range for this position is $60,000 to $75,000 (commensurate with experience).
Trust for Public Land is committed to equity and inclusion. We actively seek candidates with diverse identities, backgrounds, and lived experiences. If you are excited about this role but don’t meet every qualification, we still encourage you to apply.
www.tpl.org/careers